Telekom Slovenije offers a fully digital process for concluding fixed subscription plans

Users can conclude a NEO or Net subscription plan in just a few minutes, without needing to visit a point of sale. The new feature builds on the digital process for concluding mobile subscription agreements introduced in the spring and provides users with a fully digital journey to Telekom Slovenije’s mobile and fixed services. At the same time, it provides simple access to the fixed and fibre network, the quality of which has also been recognised by nPerf with awards for the best fixed network performance and the best FTTH broadband network performance in Slovenia.

The digital process is available to residential users, both existing and new Telekom Slovenije subscribers, in the Slovenian and English versions of the Moj Telekom mobile app for Android and iOS. New subscribers securely verify their identity via the national SI-PASS system using a digital certificate, the smsPASS service or a biometric identity card. This gives them immediate access to the app, where they can enter into a new subscription agreement. Existing users only need to have full access to Moj Telekom already set up. The process is simple and transparent and can be completed entirely independently by the user. “With the digital process for taking out fixed subscription plans, users can arrange their services simply and quickly, without visiting a point of sale. This further strengthens the role of Moj Telekom as the central digital point for managing services and provides users with a more comprehensive and modern user experience,” said Katja Šajnovič, Director of Business Development at Telekom Slovenije.

Subscription plans and speeds based on availability at the location
The following subscription plans are available in the app: NEO A, NEO B, NEO C and Net. Users enter or select their exact location details, including their apartment number. If fibre access or high-speed fixed wireless access (FWA) is available at the selected location, the app displays the available offer and the maximum speed included in the selected subscription plan at no additional charge, depending on the type of access. This means that before concluding the subscription plan, users receive specific information about the speed available at their address. If a Telekom Slovenije fibre connection is available at the selected location, but the user currently receives services from another operator, they can use the app to arrange porting their internet, television and email account to Telekom Slovenije entirely digitally. When concluding the subscription plan, users can select up to three NEO Smartbox TV set-top boxes as well as the additional Turbo WiFi solution for high-performance wireless internet access throughout the home.

Special offer for new subscribers
A special offer is available from 14 October to 31 December 2026 for new subscribers who conclude a subscription agreement via the Moj Telekom app: the Net subscription plan for EUR 24.99 per month or NEO subscription plans for EUR 32.99 per month. The benefit applies for 24 months when entering into a subscription agreement with a 24-month commitment period and subject to the offer conditions regarding network availability. Once the order has been successfully completed, the user also receives a code for a 50% discount on the regular price of select products in Telekom Slovenije’s E-store.

Moj Telekom with more than 100,000 regular users
The Moj Telekom app, which already has more than 100,000 monthly users, is the central digital point for comprehensive and independent management of telecommunications services. Among other features, it provides users with a real-time overview of usage and subscription agreements, subscription plan management, an overview of their home internet status and immediate access to technical support from Maks, the advanced digital adviser. It also offers commission-free bill payments. More than 70% of all digital payments are already made via the Moj Telekom app, with subscribers most commonly choosing Apple Pay, Google Pay or a payment card already stored in Moj Telekom. The quality of the app’s user experience has also been recognised with an award at WEBSI, Slovenia’s largest and most prestigious competition for digital projects. With the new option to take out fixed subscription plans, the Moj Telekom app further strengthens its role as the central digital gateway to Telekom Slovenije’s services.

About Telekom Slovenije
Telekom Slovenije is a key player in the digitalisation of Slovenia, providing a reliable fixed and mobile network, state-of-the-art information and communication services, and is one of the leading providers of cybersecurity resilience solutions in Southeastern Europe. It is trusted by more than 220,000 broadband and TV service users and more than 1,000,000 mobile service users who value excellent user experience, reliability and security. This gives Telekom Slovenije a 28.9% market share in fixed broadband connections, 36.5% in mobile telephony and 43.2% in IP television (source: AKOS, Q2 2026). Telekom Slovenije’s cutting-edge and extensive fibre optics network reaches more than half a million households in Slovenia. The 5G mobile network is available to 99% of the population. Over the past ten years, Telekom Slovenije has invested more than EUR 680 million in the development and upgrades of its fixed and mobile networks. The company provides top-tier services that align with users' needs and expectations, offering an excellent price/performance ratio. Users rate Telekom Slovenije's network as the best in Slovenia. (Source:  Valicon, Brand strength and image, September 2026). The quality of its fixed and fibre-optics networks has also been confirmed by the independent international nPerf study, in which Telekom Slovenije received recognition for the best fixed network performance and the best FTTH broadband network performance in Slovenia. Prices are in EUR, inclusive of VAT. For more information, visit www.telekom.si , a Telekom center, an authorized point of sale, or call 041 700 700 or write to info@telekom.si . Telekom Slovenije, d.d., Ljubljana.

Based on the Slovenia Fixed-Line Connection Barometer 2026 nPerf survey, published by nPerf on 24 September 2026, Telekom Slovenije received awards for the best fixed network performance and the best FTTH broadband network performance in Slovenia. The results are based on an analysis of 19,100 tests conducted between 1 July 2025 and 30 June 2026. All information, detailed results and the methodology are available on the nPerf.com and Telekom.si websites. The nPerf® trademark is used under licence and with the permission of nPerf.